Strategic Advisory Services

You know a healthy culture precedes business results, but where do you start? 

You just know you’ve got this:

  • Burnout, stress, and overwhelm

  • Employee drama

  • Politics

  • Conflict

  • Silos

  • Lack of trust 

  • Managers not equipped to lead

  • Unsatisfied customers

And this all leads to shriveling funds, endangering your organization’s health and sustainability.

And want this:

  • Confidence 

  • Courage

  • Clarity

  • Trust

  • Psychological safety

  • Engagement

  • Empowerment

  • Higher team morale

  • Lower burnout

And this all leads to better Glassdoor reviews and drastically improved retention to your top performers.

Enter the proven Culture CARES® Model & Process: 

What is it? A system and process to manage improvement and transformation.

What will it do? Elevate your status and reputation within your organization and community.

How does it work? By balancing human input with a data-driven framework.

Why does it exist? Build a healthy, empowering and inclusive culture for all. This is not a pipe dream!

Where do we start? Understanding the employee experience today

Long-term, Real, Sustained Results

Employees saying they have a positive business outlook

IMPROVE

200%

IN ONE YEAR

Employee net promoter scores improve

100-200%

IN ONE YEAR

We proactively build interpersonal trust.

RESPECT

86%

Is it safe to take a risk and fail here—without fear of being judged or shamed

SAFETY

94%

We do a great job at celebrating departmental wins together.

APPRECIATION

68%

We optimize our talent here, leveraging everyone’s strengths, intrinsic motivators, and communication styles.

ENGAGEMENT

78%

If you make a mistake, it is not held against you.

SAFETY

68%

With a Culture CARES strategy & roadmap, organizations have surpassed their employee satisfaction target goals.

“We were shocked by the results!”

“Marcia is professional, down to earth, and quickly becomes part of the team. She always delivers more than expected and comes with many great and fun ideas. Within a short period of time we identified shared team values, implemented several solutions, and saw significant improvement in our team culture.”

-Chris Kollar, Assistant Vice President of Development Services, Southern Methodist University

Truth:

Let your data drive decisions. Measure feedback to get a baseline, and then set success metrics for growth and improvement.

When you listen, value, and appreciate what employees are really communicating, top performers will happily stay and give even more to achieve company goals.

“Marcia drives positive culture change by building trust with employees and leading by example. She approaches challenges with a positive attitude and an eagerness to learn and support others. Her commitment to enhancing well-being and empowering employees is evident to all who meet her.”

—Alexandra Zaleta, PhD, Behavioral Researcher & Caregiver Advocate